Employee Satisfaction Survey (anonymous)

Work Location/s

Bellevista, 51st Street, Silverlane, ETC.

WORK ENVIRONMENT AND CO-WORKERS

My co-workers help each other get the job done

My co-workers treat each other with respect

The house at which I work has an adequate amount of the supplies I need in order to do my job effectively

I believe the individuals I support respect me as a staff

I enjoy working at the house I am at

POLICIES & PROCEDURES

Care by Clark's policy and procedures are clearly defined, understood and communicated

The policies are consistent, regardless of which house I am working at

The policies in place are followed

TRAINING

I have been provided enough training in order to do my job successfully

I have the tools and resources I need in order to do my job successfully

Therap is easy for me to use

I understand how to properly document mileage into Therap

Relias is easy for me to use

QuickMAR is easy for me to use

I am comfortable with all aspects of CPI and can perform it without hesitation

I am knowledgable of the ISPs, Addenda and Behavior Support Plans of all the individuals I support

I am knowledgable of all the Emergency Procedures and know what to do and where to go for all 13 scenarios

MANAGEMENT

There is good communication between the managers and employees

My manager promotes an atmosphere of teamwork

It is easy to get a hold of my manager when I need to

I feel my manager handles disciplinary actions appropriately

My manager treats everyone fairly and does not show favoritism

My manager is able to answer my questions

My manager shows appreciation for the work that I do

My manager is respectful when communicating with me

My manager is always willing to complete the daily duties of a DSP

How often do you see your manager in the house?

ADMINISTRATION

How often do you see your DPM in your home

DPMs, Mandy Chitwood or Stacy Clark

The DPM is easy to contact and is able to answer any of my questions

DPMs, Mandy Chitwood or Stacy Clark

The Director is responsive and able to answer my questions when I contact her

Director, Cassie Clark

The Director is supportive of my needs and addresses my concerns

Director, Cassie Clark

The Director is respectful when communicating with me

Director, Cassie Clark

What can the Director do to support you and help make this a more desirable workplace?

The Assistant Director is responsive and able to answer my questions when I contact him

Assistant Director, Eddie Jackson

The Assistant Director is supportive of my needs and addresses my concerns

Assistant Director, Eddie Jackson

The Assistant Director is respectful when communicating with me

Assistant Director, Eddie Jackson

What can the Assistant Director do to support you and make this a more desirable workplace?

HR is responsive and able to answer my questions when I contact them

Human Resources, William Biggs

I feel HR is supportive of my needs and addresses my concerns

Human Resources, William Biggs

HR is respectful when communicating with me

Human Resources, William Biggs

What can HR do to support you make this a more desirable workplace?

Payroll is responsive and able to answer my questions when I contact them

Accountant, Donna Bacon

My Payroll issues are addressed in a timely manner

Payroll is respectful when communicating with me

Accountant, Donna Bacon

Payroll is supportive of my needs and addresses my concerns

Accountant, Donna Bacon

What can Payroll do to support you and make this a more desirable workplace?